Enquiries & customers
Fast replies by text, WhatsApp and email. Site visits, confirmations, customer updates and review requests.
We reply to enquiries, prepare and chase quotes, send invoices and chase payment. We organise your diary and paperwork. You get on with the electrical work.
I’m Jamie Grady. An electrician for over 25 years. I owned and ran West Yorkshire Electrical for 13 of them. Let’s clear your desk A 15-minute call with Jamie.From £169 a month. No setup fee. Rolling monthly.More money from your jobs. Or your money back.If we don’t increase your quote conversions and make you more money within three months, I’ll refund all three months of fees.

I’ve been an electrician for over 25 years. I owned and ran West Yorkshire Electrical for 13 of them. I know what it’s like to finish a job, get home, and still have quotes, invoices and customer messages waiting.
I put the systems, software and processes in place to manage myself out of that business. It now runs without me.
Now I want to do something I love: help people in our industry. I’m a spark, not a marketing agency.
Talk to a fellow spark A 15-minute call with Jamie.
There’s an enquiry you haven’t replied to. A quote still in your notes. An invoice you meant to send. And someone who said they’d pay last Friday.
We take control of your admin. Respond quicker. Quote quicker. Follow up properly. Get better margins from your jobs and help you charge higher prices by giving a much better, quicker service.
Get your evenings back A 15-minute call with Jamie.If we don’t increase your quote conversions and make you more money from your jobs within three months, we’ll give you your money back.
Faster replies. Quotes followed up. Payments chased. We also work with you on your quoting and margins where that’s part of the agreed work. On the call, we’ll work out where I can make a difference in your business.
We record your starting figures in week one. Then we track what we win and recover for you each month, so you can see it working.
If we don’t deliver that improvement within three months, I’ll refund all three months of fees.
The admin that keeps an electrical business moving. We agree what you want us to take on before we start.
Fast replies by text, WhatsApp and email. Site visits, confirmations, customer updates and review requests.
Same-day quotes once details and approvals are ready. Follow-ups, common-job templates and agreed extras.
Invoices, payment chasing, credit control and late payment letters. Applicable fees and interest on business invoices.
Certificate prep and sending after sign-off. DNO G98/G99, OZEV claims, MCS and building control paperwork.
Job bookings, EICR, PAT and landlord renewals. Van dates, NICEIC/NAPIT assessments, calibration and insurance.
Supplier orders, purchase orders and materials tracking. Bookkeeping prep, VAT and CIS packs, and approved list applications.
We set up and link your job management and customer systems, build your quote and invoice templates and train your staff. The admin works around the way you run jobs.
We don’t handle inbound or outbound calls. An optional phone answering service can be arranged.
Choose what comes off your desk A 15-minute call with Jamie.You might only need five or ten hours of help a month. Taking someone on for a regular day each week could be more than you need.
No setup fee. Rolling monthly.
We agree which jobs you want off your desk and give you a monthly price before we start.
Find out what your support would cost A 15-minute call with Jamie.Tell me about your business. We’ll find a useful place to start.
We take your starting figures and agree what we’re handling.
We track it each month. If we don’t deliver within three months, you get your money back.
Get my practical guide to automating the repeat admin and handing over the rest. Written for electricians, by an electrician.
An admin audit, a handover sheet and a seven-day plan. All in a free 16-page guide.
Free PDF and online guide. Email required. Business tips optional.
We record your starting figures in week one: your quote conversion rate and the money you make from your jobs. Then we track the work won, margins and payments recovered each month. If we don’t increase your quote conversions and make you more money from your jobs within three months, I’ll refund all three months of fees.
No. We start with what you already use and make it work around you. You don’t need to go shopping for another system before we speak.
Us, in your business name. We handle the agreed admin and customer messages as part of your business. You stay in control of the prices and decisions.
It’s rolling monthly. No setup fee. We agree what you need help with and the monthly price before we start.
From as little as £169 a month. No setup fee. Rolling monthly. We agree which jobs you want off your desk and give you a monthly price before we start.
We’ll talk through how you handle enquiries, quotes and payments, and work out what I can take over.
Talk me through your admin15 minutes with me, Jamie. Let’s work out what comes off your desk first.
Prefer a message? Send me a question or tell me what you need.